Địa chỉ: 10 th floor, Lotte center Hanoi, 54 Lieu Giai street

Website: www.hm.com/vn/

Store Manager

  • Full-time
  • 30-05-2018
  • Hà Nội
  • Thỏa Thuận
Việc làm này hiện đã hết hạn.

Mô tả công việc

  • You regularly analyse and follow up your Store’s Sales & Profit KPIs and take actions accordingly to maximise results Together with your Area Team, you set the hours plan in line with the sales budget
  • Together with your Store Management Team, you ensure scheduling maximises conversion within the frame of the hours plan
  • You prioritise and take actions in your store that have a clear impact on sales in line with your Area Team
  • You give input to the Area on your Store’s allocation to secure a good garment level according to sales
  • You ensure your Store’s execution continuously meets H&M standards and follow up using the Customer Experience Tool
  • You ensure Store Operations Best Practices are followed in your store, according to the Area plan
  • You ensure H&M customer service standards are delivered in your store
  • You ensure that the maintenance in your store is managed in a cost-efficient way and meets H&M standards and initiate actions accordingly
  • You actively prevent loss and ensure your Store Team follows appropriate guidelines and takes any appropriate action
  • You inform your Area Team of any potential risks, threats and opportunities related to the competitor landscape

Yêu cầu công việc

  • A friendly, social and helpful approach to customers and colleagues
  • Ability to recognize sales opportunities and maximize company offer
  • Substantial knowledge of customer service
  • Team player who open to feedback and communicate with your team in a clear and straightforward way
  • Ability to deal with multitask and high workload
  • Comfortable with working in a global and multi-cultural environment
  • Ability to promote change
  • Excellent written and spoken English
  • Experience in a Retail or F&B operation will be advantageous.

Quyền lợi Ứng viên

  • Professional training courses
  • Great opportunity for career development
  • Fun & friendly workplace
  • 2 days off per week
  • Up to 20 annual leave per year
  • Attractive staff discount for all purchase in H&M stores
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