Officer, ATM and Card Operations

Standard Chartered Bank

Địa chỉ: Tầng trệt, Tòa nhà CDC, 25 Lê Đại Hành, Phường Lê Đại Hành, Quận Hai Bà Trưng, TP. Hà Nội, Việt Nam


  • Full-time
  • 31-03-2018
  • Hà Nội
  • Negotiable
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Chia sẻ công việc

Mô tả công việc

Be part of the ATM& Card Operations Unit in Retail Banking and Wealth Operations to achieve excellent service quality by meeting/exceeding service standards for the Banks through:

  • To perform operations of cards services business capabilities (credit cards and debit cards) To continuously drive change and improve current processes to reduce Turn Around Time and increase productivity
  • To back up and perform any assignments that may be required from time to time
  • To deal with stakeholders for ongoing management of customer and business issues, new product launches and other cards operations issues from time to time.
  • To perform end-to- end cards operations processes in compliance with Group and Local policies,
  • Operational Procedures, e.g. reconciliation and settlement, cards issuance, dispute, chargeback, ensuring smooth operations under agreed timelines and no operational loss occurrence.
  • Actively to participate in cards related new projects, new business services launching.
  • To build and maintain a strong relationship with existing customers.

Yêu cầu công việc

  • Experience in related area is preferred
  • Good knowledge of banking products and local regulations.
  • Good communication skill in both English and Vietnamese.
  • Ability to work under high pressure.
  • Good team work attitude.

Quyền lợi Ứng viên

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximize their personal potential.

Hồ sơ Ứng viên

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