Đăng nhập 
Đăng ký Customer Success Associate (Fresh / Entry-Level)
Công ty Cổ phần Rework
Chi tiết việc làm
Địa điểm làm việc
69 Vũ Trọng Phụng, Thanh Xuân, Hà Nội
Mô tả công việc
Your launchpad into the world of business & technology. Most entry-level roles hand you a script. This one hands you real clients, real problems and real ownership – from week one. If you’ve ever led a team, run a project, or built something from scratch, you already think like us.
🏢 ABOUT THE ROLE
You won’t just be answering support tickets. From day one, you’ll be working directly with real businesses – understanding how they operate, where they struggle and how AI & technology can change that. As a Customer Success Associate at Rework, you sit at the intersection of product, operations and people.
This is a role for someone who learns fast, communicates clearly and wants to understand how businesses actually work – not from a textbook, but from the inside.
If you’ve been involved in clubs, competitions, or projects where you had to figure things out, lead others or solve problems with limited resources – you already think like us.
🎯 WHAT YOU’LL DO
- Onboard new customers onto Rework’s platform (CRM, Productivity, HRM, AI Agents) and help them get set up for real-world use
- Run training sessions and check-ins to drive adoption and early wins
- Monitor customer health data and flag risks before they become problems
- Coordinate across Sales, Product and Customer Success to make sure every client gets the right outcome
- Document your learnings – every customer is a case study in how businesses operate
Yêu cầu ứng viên
🙋WHO YOU ARE
- Fresh graduate or less than 6 months of full-time work experience
- You’ve led something before – a club, a project, an event, a team – and you know what it means to take ownership
- Strong communicator in English, you’re comfortable presenting to a room
- Genuinely curious about how businesses run – you’ve wondered how a company actually makes money, builds systems or scales
- You see AI not as a threat but as the most interesting shift happening right now – and you want to be in the room where it’s being applied
- Logical, structured thinker; you break down problems before jumping to solutions
Quyền lợi ứng viên
💡WHY THIS ROLE
- The tech industry – especially SaaS and AI – is moving faster than ever. This role gives you front-row access to dozens of different business models, operations stacks and CEOs conversations every year.
- If you ever want to build your own business, manage a team, or grow into a leadership role in tech – this is the foundation. It will be hard to get this exposure anywhere else at this stage of your career.
💰COMPENSATION
- Average total earnings: $900 – $1,200/month. Your income grows directly with the value you deliver.
- Structured growth path into Junior & Senior CS within 12 – 18 months based on performance.
Giới thiệu công ty
Công ty Cổ phần Rework
Rework là công ty B2B SaaS, thành lập vào năm 2021, được phát triển từ đội ngũ cốt lõi từng xây dựng Base.vn – nền tảng quản trị doanh nghiệp hàng đầu Việt Nam với hơn 10.000 doanh nghiệp sử dụng, chuyên cung cấp giải pháp quản lý công việc, quy trình, nhân sự và tài liệu số hóa. Hiện Rework mang các sản phẩm tinh hoa của Base ra thị trường quốc tế, hướng tới trở thành nền tảng SaaS tiên phong tại khu vực APAC, cung cấp giải pháp toàn diện về CRM, HRM, Automation và AI Agents giúp doanh nghiệp toàn cầu vận hành hiệu quả vượt trội.
Rework luôn chào đón các builder và innovator tham gia cùng xây dựng tương lai công việc tại văn phòng Hà Nội năng động, nơi bạn sẽ làm việc với những nền tảng đã được chứng minh bởi hàng ngàn doanh nghiệp Việt Nam và sẵn sàng chinh phục thế giới.
Việc làm tương tự
